How to Check FASTag transaction Status Online Using Your Vehicle Number

How to Check FASTag Transaction History is a popular question among vehicle owners who frequently travel on Indian roadways. FASTag facilitates toll payments by automatically deducting toll charges from a linked prepaid wallet or bank account. However, keeping track of these deductions is equally vital for managing travel spending and identifying fraudulent transactions.

Whether you own a car, SUV, or luxury vehicle, reviewing your FASTag transaction history allows you to track toll payments, verify deductions, track recharges, and download statements as needed.

In this guide, VehicleFix explains how to check FASTag transaction history online, download a FASTag statement in PDF or Excel format, check toll deductions using mobile apps, and resolve common FASTag transaction issues.

What Is FASTag Transaction History?

FASTag transaction history is a digital record of all transactions made through your FASTag account. It provides information about toll payments, wallet recharges, and other account-related activities.

When a car moves through an electronic toll collecting lane, FASTag uses Radio Frequency Identification (RFID) technology to facilitate automatic toll payments.

Your FASTag Transaction statement may contain:

• Transaction date and time.
• Toll plaza name and location.
• Transaction ID or reference number.
• Toll amount deducted.
• Vehicle registration number.
• FASTag wallet balance.
• Recharge and refund details, where available

These details make it easier for car owners to keep accurate records of how much they spend on highway travel.

How to Check FASTag Transaction History Online?

You can check your FASTag transaction history through your FASTag issuing bank’s official website or customer portal.

Follow these steps to view your FASTag payment history online.

Step 1 Visit Your FASTag Issuing Bank’s Website : Open the official FASTag portal for the bank that issued your FASTag. For instance, SBI, HDFC Bank, ICICI Bank, Axis Bank, Kotak Mahindra Bank, and IDFC FIRST Bank.

Step 2 Log In to Your FASTag Account : Depending on the login options provided by the bank, enter your registered mobile number, User ID, Wallet ID, or car registration number.

Step 3 Verify Your Account : To complete authentication, enter the OTP that was sent to your registered mobile number or use your password.

Step 4 Open Transaction History : After logging in, select Transaction History, Payment History, Recent Activity, or Account Statement.

Step 5 Check Your Toll Transactions: Available transaction details include toll plaza names, deduction amounts, transaction dates, and account balances.

The actual menu titles and available features may differ based on the bank that issued your FASTag.

How to Download FASTag Transaction History in PDF or Excel?

You can download your FASTag statement from the official portal of your bank to keep track of your toll costs.

Follow these steps:

• Log in to your FASTag issuing bank’s customer portal.
• Navigate to the Statements, Reports, or Transaction History section.
• Select the vehicle registration number or FASTag account.
• Choose your required date range.
• Click on Generate Statement or View Statement.
• Review the transaction details.
• Select Download, Export PDF, or Export Excel, depending on the available options.
• Save the statement on your mobile phone or computer.

Why Download a FASTag Statement?

• To maintain monthly toll payment records.
• To check highway travel expenses.
• To verify toll deductions.
• To identify duplicate transactions.
• To maintain business travel expense records.
• To support travel reimbursements and expense management.

Note that your issuing bank determines the formats that can be downloaded and the maximum date range.

How to Check FASTag Transaction History Using MyFASTag App?

The MyFASTag app, developed by the Indian Highways Management Company Limited (IHMCL), offers FASTag-related services such as tag status and balance information.

You can use it to verify FASTag information.

Fallow these steps:

• Open Google Play Store or Apple App Store.
• Search for the official MyFASTag app.
• Install and open the application.
• Navigate to the relevant FASTag section.
• Enter or select your vehicle details, wherever required.
• Check the available FASTag status and balance information.

The app gives you access to services that are related to FASTag, but whether or not you can download detailed historical statements and reports is up to your issuing bank. Use the official FASTag portal of your bank to obtain complete transaction statements.

How to Check FASTag Transaction History Through Different Banks?

Through the official portals and mobile banking apps of various issuing banks, you can access FASTag transaction history.

Here are some examples:

• 1. SBI FASTag
  • Visit the SBI FASTag customer portal.
  • Log in using your registered mobile number and password.
  • Open the transaction or statement section.
  • View your toll payment history.
  • Download the statement using the available options
  • Official portal: fastag.sbi.bank.in

• 2. HDFC Bank FASTag
  • Visit the HDFC Bank FASTag customer portal.
  • Log in using your registered credentials.
  • Navigate to Payment History or Statements.
  • Select the required date range.
  • Generate your transaction report.
  • Export the report in PDF or Excel format, where available

• 3. ICICI Bank FASTag
  • Open the iMobile Pay app or go to the official ICICI Bank FASTag portal
  • Enter your registered login information to log in
  • Go to the FASTag area.
  • Choose Statements or Transaction History.
  • Select the necessary range of dates.
  • The available statement can be seen or downloaded.

• 4. Axis Bank FASTag
  • Go to the FASTag customer portal of Axis Bank.
  • Enter your registered account information to log in.
  • Access the transaction history or recent activity.
  • Examine the wallet transactions that are available.
  • If you have the option, download a statement.

• 5. IDFC FIRST Bank FASTag
  • Launch the customer portal or FIRSTforward app.
  • Go to the Statement area.
  • Choose your pool account or car number.
  • Select the necessary range of dates.
  • Choose an Excel or PDF file.
  • You can export your FASTag statement.

Why Is My FASTag Transaction History Not Showing?

Sometimes, vehicle owners may experience problems while checking their FASTag transaction history.

Here are some common reasons:

• Incorrect Login Details: If you enter your mobile number, User ID, or password incorrectly, you may not be able to access your account
  • Solution: Check your registered credentials and, if necessary, use the password recovery option.

• Incorrect Date Range: You may not see transactions if you select an incorrect date range.
  • solution is to check the dates you selected and make the statement again.

• Bank Server Issues: Temporary technical problems with your issuing bank’s portal may prevent transaction details from loading.
  • Solution: Try again after some time or contact your bank’s FASTag customer support.

• Unregistered Mobile Number: OTP verification issues may arise if your FASTag account’s mobile number is not updated.
  • Solution: Contact your issuing bank to update your registered mobile number.

• Inactive or Blacklisted FASTag: Toll payments and account-related services may be hindered by an inactive or blacklisted FASTag.
  • Solution: Check your FASTag status and contact your issuing bank for assistance.

How to Identify Wrong FASTag Deductions?

Sometimes, FASTag users may notice unexpected deductions or multiple charges for a single toll crossing.

Here are some situations you should check:

• Duplicate toll deductions for one crossing.
• Expire without going through the toll plaza and incurring toll fees.
• Incorrect toll amounts.
• Transactions showing for an unfamiliar location.
• Failed transactions or pending refunds.

What Should You Do If FASTag Money Is Deducted Twice?

• Open the history of your FASTag transactions.
• Identify the duplicate transaction
• Take note of the toll plaza, transaction ID, amount, and date
• Contact your FASTag issuing bank.
• Make a complaint using the official method for contacting customer support.
• Track the complaint until the issue is resolved.

When reporting a dispute, always have your transaction reference number and any relevant information on hand.

Benefits of Checking FASTag Transaction History Regularly

Checking your FASTag statement regularly offers several benefits to vehicle owners.

• Better Expense Management: You can understand how much money you spend on toll charges every month
• Easy Travel Expense Tracking: Highway travel records can be kept accurately by frequent travelers and business vehicle owners.
• Identify Unauthorised Transactions: Checking your transaction history helps you identify unexpected or incorrect deductions.
• Maintain Digital Records: Downloading statements allows you to maintain records for future reference.
• Monitor FASTag Wallet Balance: You can keep track of your available balance and recharge your FASTag when necessary.

Also Read: Identifying FASTag KYC Update: Advantages and Drawbacks of Ignoring It

Frequently Asked Questions (FAQs)