VehicleFix Terms and Conditions

  • Pickup and Drop time is subject to the availability of drivers.
  • Payment should be made in full during the time of vehicle delivery. In case the amount is not confirmed then, a tentative amount will be levied by VEHICLEFIX.
  • Inventory discrepancies will not be entertained once the checks are confirmed by the owner at the time of vehicle delivery.
  • VEHICLEFIX will not be held liable for any delay in vehicle delivery, due to certain conditions beyond the control of VEHICLEFIX.
  • Garaging cost (500/day) will be levied by VEHICLEFIX if:
    1. Formal approval for vehicle service (denting/painting, accidental repairs or repairs under insurance) is not provided by the customer within 7 days.
    2. Formal approval for vehicle service is not provided by the customer within 3 days for any other job.
    3. Repair charges are unpaid or the car is not picked up within seven days post completion of work.
  • Fuel consumed during vehicle transport will be borne by the customer.
  • All personal belongings should be removed before sending the vehicle to the workshop. VEHICLEFIX will not be held responsible for any loss.
  • Full payment will be made by the customer to the workshop or VEHICLEFIX upon successful vehicle delivery. In case of any job discrepancy, no payment should be held up by the customer.
  • Vehicles which have undergone Bodywork/Denting/Painting will only be dispatched for delivery upon successful payment and a final inspection and approval from the customer.
  • VEHICLEFIX will not be held accountable for any damages to the vehicle during road test/transport/garaging or due to any unexpected weather conditions beyond the control of VEHICLEFIX.
  • Repair estimate is prepared on the basis of repair request from the customer and is subject to change. A supplementary estimate for additional repairs/spare parts/accessories will be required and, in the opinion of the workshop, is essential to effectively complete the repair.
  • Services provided by VEHICLEFIX are warranted to be free from defects in material and workmanship. Services under this warranty clause are covered for a period of 1 month or 1000 kms, whichever is earlier.
  • Compensation under warranty is only limited to either repair or replacement of goods supplied. Any repairs or replacements carried out under warranty is solely at the discretion of VEHICLEFIX upon inspection.
  • Under the warranty clause, VEHICLEFIX’s liability is limited to the defective within the warranty period. Value of the service, repairs/replacement of parts found to be.
  • Warranty service for the tyres/batteries or any other 3rd party consumable shall be provided directly by the respective supplier/manufacturer.
  • Customers are requested to check their car to their entire satisfaction at the time of delivery, after repair/service. No subsequent claims will be entertained.
  • Only the Medchal-Malkajgiri court shall have the jurisdiction in case of any dispute.
  • All the car related documents must be left in the car only at the time of pickup. Any type of fine/challan during the pickup process would be borne by the customer only.
  • Customer authorizes VEHICLEFIX to dismantle, repair, or replace any parts required to complete the approved job, with all work and parts billed as per the final assessment and prior consent.
  • Customer authorizes VehicleFix to provide an initial repair estimate based on inspection, with any supplementary costs for additional work approved prior to proceeding. Estimates are approximate and subject to final assessment upon disassembly.
  • The customer agrees to be contacted for service due reminders, updates during vehicle servicing, and future service updates.

VehicleFix's Role and Liability

VehicleFix acts solely as a technology, marketing, and customer facilitation platform that connects customers with independent partner workshops. VehicleFix does not directly perform repairs, servicing, denting, painting, or any other mechanical work unless expressly stated otherwise.
  1.  All repair, maintenance, denting, painting, and related services are performed by the respective partner workshop, which is solely responsible for the quality of workmanship, repair standards, parts used, warranties, and compliance with applicable laws.
  2. VehicleFix shall not be liable for any loss, damage, mechanical failure, workmanship defects, delay, accident, theft, fire, natural calamity, or any consequential or indirect damages arising out of or in connection with services performed by the partner workshop.
  3. Any warranty relating to repairs, labour, spare parts, paint, accessories, tyres, batteries, or other components shall be the responsibility of the partner workshop and/or the respective manufacturer or supplier, as applicable. VehicleFix only facilitates warranty claims with the workshop whenever possible and does not independently provide or guarantee such warranties unless expressly mentioned in writing.
  4. Any claim relating to repair quality, workmanship, replacement parts, warranty, or damages shall be addressed by the respective partner workshop. VehicleFix may assist in coordinating communication between the customer and the workshop but shall not be considered the service provider or repairer.
  5. The customer acknowledges and agrees that VehicleFix’s responsibility is limited to facilitating bookings, communication, payment collection (where applicable), customer support, and coordination between the customer and the partner workshop.
  6. Nothing in these Terms shall limit or exclude any liability that cannot legally be excluded under applicable law.
Call Us Now